Refund policy
Exchanging
The fastest way to get the desired item is to return the item you have and purchase the new item separately once the return has been accepted.
The fastest way to get the desired item is to return the item you have and purchase the new item separately once the return has been accepted.
14-day statutory cooling-off period in the EU
Without prejudice to the above, if the goods are shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without giving any justification. Just as above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need a receipt or proof of purchase.
Without prejudice to the above, if the goods are shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without giving any justification. Just as above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need a receipt or proof of purchase.
Refund
When we have received and inspected your return, you will be notified and we will also let you know if the return has been approved. Upon approval, you will be automatically refunded within ten business days via the original payment method. Keep in mind that it may take some time for your bank or credit card company to process and post the refund.
When we have received and inspected your return, you will be notified and we will also let you know if the return has been approved. Upon approval, you will be automatically refunded within ten business days via the original payment method. Keep in mind that it may take some time for your bank or credit card company to process and post the refund.
Contact us at annarijnja@gmail.com if it has been more than 15 business days since we approved your return.